Pamela Andrews, M.A., P.M.P.

Pamela Andrews is a senior consultant for The Training Advantage. She specializes in the implementation and management of business processes, policies and procedures for large and small organizational IT change initiatives, project management and business development services.

Pamela spent over 6 years at Federal Reserve Bank as a Senior IT Support Analyst within the Strategic Analysis and Technology Training function of the Bank’s Automation Group. As a project lead, she designed and developed Technical Training for National Automation and IT initiatives for the 12 Federal Reserve Banks. She provided Instructional design and blended learning solutions to support organizational training and development with various business areas that included classroom training, eLearning and web development

Before joining the Bank, she spent four years working as a Customer Service Trainer for a national airline where she supervised Passenger Service new hires and conducted compliance training for all employees. She also has experience in the Entertainment, Academic and Not-for-Profit communities.

Pamela earned her Bachelors in Public Administration at the University of Southern California and her Masters in Business Education at New York University. After graduating from NYU, she served as President of the Alpha Chapter of Delta Pi Epsilon, a National Professional Society for Business Education. Pamela’s record of service coupled with her dedication to providing inclusive learning experiences earned her a Peter L. Agnew Master’s Degree Award for Scholarship and Leadership in Business Education.

Currently, Pamela travels between Las Vegas and New York City working to support learning and development projects for the global community.