Conducting Focus Groups

Objectives: At the end of this course, participants will be able to:

  • Identify the characteristics of effective focus group moderation

  • Employ at least seven techniques that successful focus group moderators use

  • Resolve most problems in group moderation

  • Moderate focus groups more successfully

Who should attend: Anyone who needs to facilitate a group to focus discussion on a particular topic. Includes marketing researchers, human resource professionals, community heads, team leaders.

Duration: One half day

Program Format: Instructor led with high degree of interaction, role play and pair exercises

Topics:

  • Objectives

  • Agenda

  • Setting up and framing discussion

  • Directing the focus group

  • Resolving problems

  • Managing observers

  • Writing the report

  • Practice rounds


 

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