Supervisory Skills: One-On-One Sessions

Objectives: At the end of this training program, the participant will:

• Have practiced the tools of productive supervision

• Have a more effective managerial style with understanding of individual strengths and weaknesses

• Interact more successfully in the current environment because of an increased understanding of the organization’s culture 

Who should attend: Middle or senior level executives new to a supervisory role

Program Format: Series of eight 90-minute coaching sessions

Topics for each 90-minute session:

• Discussion of objectives of the training, from the participant’s and firm’s point of view. Identification of problems and opportunities in his work environment. Mapping of the firm’s culture.

• Profiling of individual style preferences using instruments such as Social Styles, Myers Briggs Type Instrument, and the Kirton Adaptor Innovator Scale. Discussion of the strengths and weaknesses of his particular profile.

• Maximizing interactions with key people in his work environment. Discussion of how his and their skills at self management affect the relationships, including assertiveness, stress and time management, oral and written communication, use of creativity and rational problem solving.

• Building an effective team. Discussion of typical stages of team development. Tools that enhance team productivity
  Motivating, coaching and counseling. Use of listening skills to enhance relationships. How to turn on marginal performers and develop stars.

• Delegating and empowering. When and when not to delegate. How to build and use power in the organization
  Negotiating and managing conflict. Setting and communicating standards. Managing emotional behavior. How to effectively resolve conflicts

• Discussion of progress made. Action plan and key indicators