Write and Speak for Success

Objectives: 

• Build competency in business writing and speaking, the two areas most critical to an individual's business growth and success

• Learn how to get your message across in any media, (face-to-face, e-mail, memos, letter and reports) and to any audience

Who should attend: Managers, team leaders and team members, professionals in diverse organizations (limited to 12 participants per session)

Duration: One to three days

Program Format: After a review of presentation tips, participants prepare and deliver two 10-minutes business presentations, and are critiqued by peers and the instructor.

• After practicing with proven formats for e-mails and memos, they create two written memos and two e-mails in assigned format. They then get suggestions for improvement from peers and the instructor.

• In the multi-day version, they also write a basic proposal and a report and develop an action plan, which are critiqued.

Topics: 

• Identifying audience needs

• Setting presentation goals

• Conducting research

• Preparing an outline

• Developing an effective delivery style

• Appropriate use of handouts and audio/visual tools

• Establishing communication objectives

• Creating clear and persuasive messages

• Use of appropriate communication tone